Privacy Policy

Who We Are

Arkstone Property Services ("Arkstone", "we", "us") is a commercial sweeping and exterior property maintenance company serving Southern California. This Privacy Policy explains what information we collect through our website and how we use, share, and protect it.

Information We Collect

We collect information you voluntarily provide when you interact with our website, including:

• Contact details you submit through our quote request forms, such as your name, email address, phone number, and company or property information.
• Details about your property and the services you are interested in, so we can prepare an accurate quote.
• Communications you send us, such as emails, text messages, or calls, and the content of those communications.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and service inquiries.
• Provide, schedule, and document the services you engage us for.
• Send service-related communications, such as scheduling confirmations and photo reports.
• Comply with legal obligations and enforce our agreements.

How We Share Your Information

We do not sell or rent your personal information. We share it only as needed to operate our business: with service crews and staff who perform work for your property, with vendors or systems that help us deliver our services (such as scheduling and payment processors), and when required by law or to protect our rights.

Cookies & Analytics

Our website may use standard analytics tools to understand how visitors use the site, such as which pages are visited most. This data is aggregated and does not identify you personally. You can control cookies through your browser settings.

Data Security & Retention

We take reasonable administrative, technical, and physical measures to protect the personal information we hold. We retain your information only as long as needed to provide services, respond to inquiries, and meet legal or business record-keeping requirements, after which it is deleted or anonymized.

Your Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of personal information (we do not sell personal information). To exercise any of these rights, contact us using the details below.

Contact Us

Questions about this Privacy Policy or your personal information? Call us at (714) 364-4442 or reach out through our contact page.